HOW IT WORKS
Walk with WoofTrax today
Use our free app to earn donations, create a walking group, participate in a challenge and so much more.
How to get started
Using the WoofTrax app is easy. After setting it up on your smartphone, press the Start Walking button to log your walk. The more you walk your dog, the more you earn for your favorite animal charity.
Donations come from sponsorships and advertising. The more people using the app when walking their dog, the more support we can send to their animal charity.
Frequently asked questions
To add a dog, tap your profile initials circle at the top left of the screen, tap Manage Dogs, tap the plus sign at the top right of the screen, then fill in all the information to add your dog and tap SAVE.
To remove a dog, tap your profile icon at the top left of the Home screen > tap Manage Dogs > select the dog you wish to remove > tap the 3 vertical dots at the top right of the screen > tap Delete. A popup will appear to confirm, and then tap Delete. Deleting a dog will not erase its past activities on WoofTrax.
Sharing is optional but we encourage you to do so. You can share the map of your walks, or a graphic without a map, from the History screen. Tap the walk you wish to share, tap Share, select Map or Graphic from the top of the screen, then tap Share Graphic.
The WoofTrax app is designed for walking outdoors and uses GPS to track your walks. It won’t show miles if you are walking indoors on a treadmill—in order to show a walk, you need to be changing location while outside.
GPS as a technology does not use any data, and the WoofTrax app works without data. Once a user’s phone is back in range of Wi-Fi or a cell signal, the app (on next use) will upload the previous walks to our systems. To ensure accurate walk tracking make sure you are using the latest version of the app, and be sure that you see 2 – 3 GPS bars on the Walk screen before you start your walk.
To select the dogs you want to walk with, on the Home page, tap the dogs you do NOT want to walk with to deselect. The dogs with the green circle around their photo will be included in your walk.
You can view a map of a previous walk and also you can expand your map view of your walk. Scroll down on the Home screen of the app until you see History. You can scroll horizontally through your recorded walks. By tapping on your walks, you can view a map of the walk, your distance, walk duration, average speed, and the charity you were walking for. To change the scale of your map, you can zoom in and out. The walking paths / maps of your past 25 walks should be in History.
To change the animal charity you are walking for, go to your profile and tap Animal Charity. You can search for shelters by name, state, or city. Tap the name of the shelter you want to walk for, then tap Back.
The app does not use any data during a walk and only uses a small amount of data at the end of the walk to credit it to your selected organization. If you are on Wi-Fi at the end of your walk, it will not use any cellular data at all.
First, make sure that you are using the most recent version of the app. Updating to the most recent version will solve most issues. If you are still having trouble, email us at firstname.lastname@example.org with the make and model of your phone and the email address you used to register the app.